Commercial result
+44% enquiries
- 19% → 23% enquiry-to-admission conversion
- 68% → 94% call handling
Maria Mallaband Care Group
National care provider with 77 homes and a £118m portfolio.
The challenge: Turn group marketing into stronger enquiry generation, conversion and commercial performance.
What changed: Tighter lead generation, enquiry management, call handling and performance visibility.
Why it matters: better conversion creates growth without buying more leads.